How to Solve Volvo Vocom Tech Tool PTT Software Not Authorized Error?

Volvo Premium Tech Tool 2.04.87 DEVELOPMENT With Apci+ Update –LAST OFFICAl version,it is the software can work with Volvo 88890300 Vocom.This software version for both new and old trucks.Provide visfeed for truck ECU reprogramming.

When customer get this software,will need activation.And some may get error that “You are not authorized to work with this Tech Tool version. Contact helpdesk if the problem persists.” Just like the following pic shows:

volvo-ptt-software-error

 

Here is the solution from our engineer:

Please download file from this link:https://networkupdatefilespublic.it.volvo.com/TechToolInstallation/Releases/2.04/MainInstallationPackages/TechToolCoreDevelopmentContent.msi

Then install the software you have downloaded,this will solve the problem.